Property management can be a complicated job. There are a lot of different moving parts, from leasing units to finding contractors and performing repairs. In addition, a great property manager must have an eye for detail and be highly organized. It can be challenging to maintain these skills and qualities as a business grows, but it’s important for any company to remain competitive. To ensure they are keeping up with the latest trends and gaining new clients, property managers should focus on improving these five habits.
Streamline Communication
One of the best properties managers will have a system in place to streamline communication between tenants, landlords, and real estate agents. This will allow for a faster response time and will reduce any potential miscommunications. It’s also a good idea to offer an online portal where tenants can easily get in touch with the property manager and landlord to address any issues or requests.
Be an Industry Leader
Property managers must be ahead of the curve when it comes to trends in their industry. This means being on top of current market trends, tenant/landlord legislation, and any other issues that could potentially impact the profitability of a building. This will also help them stay competitive when it comes to attracting tenants and getting deals on new renovations.
Keep Up with Service Providers
A great property manager should build strong relationships find out more with local repair professionals, real estate attorneys, and other service providers in their area. This will help them to find quality people at a fair price when it’s time for an emergency repair or major property update. In addition, they should reach out to these providers regularly to see if there are any additional services that they can offer to their clients.
Tenant and Landlord Retention
A good property manager will do everything they can to retain their existing tenants. This will help them to save on the costs associated with advertising, conducting background checks, and processing security deposits. It will also increase their income and allow them to make improvements that may not have been possible if they had high turnover rates.
Tenant retention requires a property manager to be open and honest with their tenants. This will include discussing any changes to the rules or policies that they have in place and making sure that they are on the same page about what is expected from both parties. It’s also important to listen to the feedback of their tenants and to take it seriously. This will show that the property manager is truly invested in the tenant’s satisfaction. This will help to build a long-term relationship and ultimately create happier residents. This will also lead to a better reputation and greater referrals for the property manager. In turn, this will make the business grow. For more information on how to become a great property manager, contact us today! We can teach you the tools and techniques needed to be successful.