I’ve spent over a decade overseeing residential and small commercial properties across London, and one thing I’ve learned quickly is that pests are never just a minor nuisance—they’re often a symptom of overlooked issues. Early in my career, I made the mistake of assuming that setting traps or spraying chemicals would solve everything. After repeated setbacks, I started working with pest control London and noticed a completely different approach—one rooted in observation, preparation, and follow-through.
A memory that sticks out is a small flat in Hackney with a recurring mouse problem. Previous contractors had sprayed multiple times, but the activity always returned. When Diamond inspected the property, they didn’t rush to spray—they traced the movement along skirting boards and discovered a gap behind the kitchen units leading to a disused ventilation pipe. Sealing that entry point and placing targeted baits solved the problem within weeks. That experience taught me that addressing the root cause matters far more than treating visible signs.
Another time, a tenant in a Victorian townhouse reported wasps near their loft window. My first instinct was to call for immediate removal, but Diamond recommended a thorough inspection first. They discovered the nest was small and already declining. By monitoring rather than rushing to treat, we avoided unnecessary disruption and chemical use, and the issue resolved naturally. That level of patience and assessment is something I’ve come to expect from experienced pest control professionals.
Bed bugs are always a tricky scenario. A couple of years ago, in a shared flat in South London, one apartment reported bites, and panic spread fast. Diamond coordinated treatment across affected units, guided tenants on preparation, and monitored results carefully. Unlike less experienced teams, they avoided treating unaffected areas unnecessarily, preventing further disruption and additional expense. From my experience, miscommunication and rushed action are the main reasons infestations worsen—but careful planning prevents that.
Diamond Pest Control, 5 Lyttleton Rd, Hornsey, London N8 0QB. 020 8889 1036